Artist Clubhouse Support

• How do I find membership lessons?

  First, log in to your account at the My Account tab: https://www.chalkpastel.com/my-account/ You will be directed to your My Account dashboard. Here you will see the tabs on left hand side. To access the You ARE an ARTiST membership content (courses and lessons), click the Streaming and Membersh...

• How do I upgrade my membership?

  1. Log in to ChalkPastel.com at the My Account tab; 2. After logging in, the My Account dashboard will display; 3. Click the Subscription Settings link in the left menu; 4. Your subscription(s) will be listed; 5. Click the View button next to your active subscription; 6. Scroll down to Subsc...

• What is the best way to see what is coming up in Artist Clubhouse?

  The best way for Artist Clubhouse members to see what is coming up is to: Make sure you are opening member emails. Join the You ARE an Artist Clubhouse members only group on Facebook (must be an Artist Clubhouse member)

• How can I suspend, hold, or pause my subscription?

  1. Log in to Your Account; 2. In the My Account dashboard, click the Subscription Settings button; 3. Click the View button next to your active subscription; 4. Click the Suspend button. Your membership suspension will begin immediately.  You will not have access to courses and other material...

• How can I cancel my membership?

  1. Log in to Your Account. https://www.chalkpastel.com/my-account/ 2. In the My Account dashboard, Subscription Settings; 3. Click the View button next to your active subscription; 4. Click Cancel. You also have the option to *Suspend your subscription if you know you won't be accessing lesso...

• As a Clubhouse member, do I need to purchase the Fine Arts Plans or are they included with membership?

  With a complete membership, you do have access to the Van Gogh and Handel unit study. You can find it under Streaming and Membership Courses (when logged in). The graded plans you do need to purchase. But, as a member, you receive 50% off! These are plans that we have recently acquired that are ...

• Can you skip around in lessons?

  Absolutely! You may enjoy Nana's lessons in the order that is best for you. You are in full control of your membership.

• Do you have a printable certificate for a gift membership?

  Yes! We have a downloadable and printable certificate for you to give as a gift for You ARE an ARTiST Clubhouse membership. You can find it HERE.

• How do I reach member live lessons?

  To reach Nana's upcoming live lesson: 1. Log in to your account. 2. Click on the Live Events tab. Details for any upcoming live lessons will be listed on the Live Events page. Nana's live lesson will take place on the Live Events page. Replays will always be available for a short time on ...

• How do I reach my Art Planner?

  When you are logged in, click on the My Downloads tab on your Artist member dashboard. You will see the Art Planner in the list. Click to download. The new Art Planner is available in July. Enjoy!

• How do I reactivate my membership?

  To reactivate your membership after pausing or cancelling, please follow these simple steps: 1. Log in to your account. 2. Click Subscription settings. 3. Click the View button next to your subscription. 4. Click the orange Reactivate button.

• How do I update or change my payment or credit card information?

  Log in to your account. Go to the Payment Methods screen of the My Account dashboard Add the new payment information for your new card. Click the Make Default button next to your payment card information.